FQAs
Frequently Asked Questions
Find answers to common questions about orders, shipping, and our products
How long does it take for my order to arrive?
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Shipping time is between 7 to 14 business days for most regions.
How do I contact customer support?
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Via email: support@bestsalebeauty.com
Or via our Chatbot available on our website
Or via our Chatbot available on our website
What is your Shipping Policy?
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BestSaleBeauty offers FREE shipping on all orders.
Do you accept returns?
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Yes on all orders that arrive damaged from mail transportation or are not as described. We also accept returns if the product doesn't meet your expectations within 30 days of delivery.
If my order is lost, what happens?
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BestSaleBeauty will send out a replacement order to you free of charge or issue a full refund.
Do you provide tracking numbers?
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Yes, tracking numbers are provided for all orders*. *International tracking may take 2-3 days to activate and is not always updated daily.
Are all the products authentic?
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Yes, all items in-store are 100% AUTHENTIC with our exclusive NO GLUE technology.
Can I cancel my order if I make a mistake?
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Yes, you can cancel your order anytime before it gets shipped out (usually within 24 hours of placing the order).
I ordered multiple items. Will they come together or separately?
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We will do our best to ship all your items together. However, because we use an economical shipping model to offer FREE shipping, there may be times when your order arrives in separate packages.
How do I apply the NO GLUE press-on nails and lashes?
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Each product comes with detailed application instructions. Our NO GLUE technology makes application quick and easy - no mess, no damage, and reusable!
What about product packaging?
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Products are carefully packaged to ensure they arrive in perfect condition. If you receive any damaged items, please contact us immediately for a replacement.